Senior User Experience Researcher
Hungry. Humble. Honest.
Our values form the foundation of who we are and how we operate every day around the world. They show up in our ambition to achieve our dreams, our courage to do what matters, and our tenacity to keep customers happy. At Nutanix, we prize those unique individuals who demonstrate empathy, respect differences, and appreciate others. If you’re authentic, credible and transparent—someone who walks your talk and thrives on collaboration—we want you to join our team!
Be a part of building a company that is truly leading an IT revolution. We make infrastructure invisible, elevating IT to focus on the applications and services that power their business. Led by Dheeraj Pandey, one of CRN’s “Top 25 Innovators of 2016,” Nutanix welcomes big thinkers and budding entrepreneurs, those who are unafraid to take on seemingly impossible challenges and interested in learning how to build a business along the way.
Nutanix employees enjoy some amazing benefits and perks: healthcare, plenty of snacks, employee (and family) events, world renowned speakers, training and development, and much more. See what life is like at Nutanix by following us on Twitter: @NutanixCareers and Instagram: @Nutanix
- Lead and execute comprehensive user research initiatives to uncover user needs and behaviors across our product portfolio.
- Collaborate cross-functionally with designers, product managers, and engineers to integrate user research findings into the product development lifecycle.
- Develop and implement research protocols, leveraging both qualitative and quantitative methods, to inform design decisions.
- Utilize telemetry data and analytics tools to enhance insights into user interactions and drive product optimization strategies.
- Monitor and report on user engagement through dashboards and other reporting mechanisms, tracking progress over time.
- Mentor junior researchers and designers, promoting a culture of learning and user-centered design principles within the team.
- Champion user advocacy by effectively communicating research insights and user stories to stakeholders and leadership.
- Establish key objectives for the first year, focusing on building a robust research strategy for flagship products and fostering a user-centric design culture.
- 7-10+ years of user research experience for web and/or cloud products.
- Must have domain experience in cloud computing, etc.
- Must be able to articulate the business impact of successful research projects.
- B2B experience required.
- Strong proficiency in qualitative and quantitative research methodologies.
- Expertise in analyzing telemetry data using tools like Google Analytics or Adobe Analytics.
- Solid understanding of statistical methods and data analysis techniques.
- Exceptional communication skills for stakeholder presentations and reports.
- Ability to synthesize and translate research insights into actionable design improvements.
- Experience in developing user journeys and conducting contextual inquiries.
- Bachelor’s degree in design, Human-Computer Interaction (HCI), Data Science, or a related field; advanced degree preferred.
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Nutanix is an equal opportunity employer.
The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
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